If your business has never used a collection agency before—or even if you have—you may be unsure about when is the right time.
How bad do things need to be in order to escalate matters and send an account to collections? In general, not very bad at all. In most Canadian provinces and territories, the statue of limitations on debt is a mere two years. What’s more, you deserve to be paid on time, always, so it should NEVER have to get that bad.
Here are seven sure signs it’s time to send a file to collections: